1. Introduction Welcome to SUBHANALLAH SHOPPING. We are a subsidiary of Subhanallah Enterprises, located in Lahore, Pakistan. We are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains what information we collect, how we use and share it, and the rights you have over your data.

This policy applies to all information collected through our website and any related services, sales, marketing, or events.

2. What Information We Collect

We collect information in the following ways:

A. Information You Provide to Us Directly:

  • Contact & Account Information: When you create an account, we collect your name, email address, and password.
  • Order Information: When you place an order, we collect your name, billing address, shipping address, email address, and phone number.
  • Payment Information: Your payment details are processed securely by our third-party payment gateways. We do not store your full credit or debit card information on our servers.
  • Communications: If you contact us via email or our contact form, we collect the information you provide in your correspondence.

B. Information We Collect Automatically:

  • Cookies & Tracking Data: Like most websites, we use cookies to enhance your experience. Cookies help us remember items in your shopping cart, understand your preferences, and analyze site traffic. You can control the use of cookies at the individual browser level.
  • Device and Log Information: We automatically collect your IP address, browser type, operating system, and information about your visit, such as the pages you viewed and the time of your visit, to help us maintain the security and operation of our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with order confirmations and updates.
  • To Provide Customer Support: To respond to your inquiries, questions, and concerns.
  • To Improve Our Store: To analyze how customers use our site so we can improve the user experience, our products, and our services.
  • For Marketing and Communications (with your consent): To send you emails about new products, special offers, and other updates. You can opt-out of these communications at any time.
  • For Security and Fraud Prevention: To protect our website and our customers from fraudulent activity.

4. Who We Share Your Data With

We do not sell your personal data. We only share your information with trusted third-party partners who help us operate our business:

  • Payment Processors: To securely process your payments.
  • Shipping Carriers (e.g., DHL, Leopards, TCS): To deliver your orders. We only provide them with your name and shipping address.
  • Service Providers: We may share data with partners who provide services like website analytics (e.g., Google Analytics) or email marketing.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Retention

  • Order Information: When you place an order, we will maintain your Order Information for our records for legal, tax, and accounting purposes, unless and until you ask us to delete this information.
  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically.

6. Your Rights Over Your Data

You have rights concerning your personal information:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we erase your personal data, subject to certain exceptions. We cannot erase data we are obliged to keep for administrative, legal, or security purposes (e.g., past order information).
  • Right to Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email.

To exercise any of these rights, please contact us using the information below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: info@firebrick-skunk-381160.hostingersite.com
  • Phone: +92 344 4222368